Delete Your GoDrop Account

You can request permanent deletion of your GoDrop account at any time by emailing us at admin@godropglobal.com. Please send your request from the email address associated with your account so we can verify your identity.

Once your request has been verified, the following will be permanently deleted from our systems:

• Your account and login credentials.
• Your profile data, including name, photo, and contact details.
• Saved addresses and address book entries.
• In-app messages and personal preferences.
• Any other personal information tied to your account.

Some records may be retained after your account is deleted where we are required or permitted to do so by law. This can include:

• Completed transactions, receipts, and invoices.
• Tax and accounting records.
• Information required for fraud prevention, safety, dispute resolution, and regulatory compliance.
• Anti-money laundering (AML) and KYC records held for the period required by law.

Retained records are kept only for as long as legally required and are protected with the same security measures described in our Privacy Policy.

Deletion requests will normally be processed within 30 days of us verifying your request. We will confirm by email once your account has been deleted.