Common questions.
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GoDrop is currently launching in Auckland. New Zealand-wide and international delivery are coming soon.
GoDrop uses Smart Pricing based on distance, parcel size and weight. Small parcels start from $16.99 NZD. You'll see the exact price before you pay.
Open the GoDrop app, choose Courier, complete ID verification, add your vehicle and go online. The whole flow usually takes about 5 minutes.
Couriers receive earnings for every completed delivery, calculated from distance, parcel size and weight. Payouts are processed weekly by Stripe directly into your bank account, with full earnings visibility inside the app.
Once a courier accepts your job, you'll see live GPS tracking, ETA and arrival notifications on the Track screen and via push alerts.
Yes. You can choose a coverage tier when booking — Basic, Standard or Premium. Higher tiers offer increased protection for valuable or fragile items, and every delivery is verified end-to-end.
Every GoDrop parcel is protected by two unique verification codes — one for pickup and one for delivery. The courier must enter the pickup code from the sender to collect the parcel, and the delivery code from the recipient to complete the handover. No code, no handoff.
Safety is built into every step. All couriers complete government ID and selfie verification, every parcel uses two-code verification, and live GPS tracking covers the entire journey. Payments are processed securely by Stripe, and two-way ratings keep the community accountable.
Payments are processed by Stripe. Card details are never stored by GoDrop. Couriers receive weekly payouts to their bank account.
Senders, recipients and couriers can rate each other after every delivery. Ratings keep the community accountable and help maintain quality.
Absolutely. We offer dedicated business pricing, recurring deliveries and monthly reporting. Visit the Business page to contact our sales team.
